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The Visa Office receives applicants from Monday to Friday by appointment only - from 9.00 am to 12.30 pm. To apply for a Visa, please reserve your appointment on our online booking system: 

The booking service is totally free of charge.

After booking online, please fill in the online visa application on the website, print it together with the barcode and bring it with you on the day of the appointment. The online visa application form can only be submitted for short stays of max. 90 days; for long-term visas, please download the National Visa form from our website without a barcode.

It is strongly recommended to present a visa application at least 3 weeks prior to the departure date.

Visas can be collected on Monday, Wednesday and Friday from 2.30 pm to 3.30 pm upon presentation of the receipt of payment issued on the day of the appointment.


Please be reminded that an appointment confirmation email will be sent to the applicant’s email address.

Appointments must be confirmed on the same booking system between 10 and 3 days before the date of the appointment.

Unconfirmed appointments will be automatically cancelled and the applicant’s visa application will not be accepted at the counter.

The rate for tourist, business and invitation visas is HKD535 (the exchange rate with the Hong Kong dollar is revised every quarter). For other types of visas, information will be given at the counter.

Payment of the visa fee can be made only in cash at the counter.

For the checklists of documents for the various types of visa, please click here.

In exceptional cases, upon presentation of the documentation proving the necessity, passports can be returned to their holders while the visa application is being processed. Visa stickers can only be printed once the passports are back at the Visa Office.

Please note that the Schengen legislation does not provide for the possibility of traveling with a visa on an expired or out of pages passport. The holder will have to apply for a visa again and the visa on the non-usable passport will be cancelled simultaneously.

In case of real and specific urgency, please contact the Visa Office at the following email address:

For information and questions on visas consult the Italian Ministry of Foreign Affairs portal


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Information on the protection of individuals with reference to the processing of personal data for the issuance of an entry visa in Italy and in the Schengen area (General Data Protection Regulation (EU) 2016/679, art. 13)